Company Information

Headquarted in New Orleans since 1997, Channel1 Online Network has set the standard in cost-effective group communication. Reliability, ease of use, quality, price, and innovation has guided our vision.

Collaborate, Create, and Communicate

Our mission is to provide the appropriate, advanced communication tool for your businesses or group to collaborate, create, and communicate.

Channel1 services include audio, web, and video conferencing along with audio and web streaming solutions. Our investment in the latest technology and a dedication to customer service has enabled our customers to enjoy the highest level of quality and service on each and every conference. Whether you are in the Fortune 500 or just getting started, your company or group can benefit from audio, video, and web conferencing on Channel1. Our team of professionals will make your next group communication exceptionally easy, highly productive, and absolutely cost-effective.

Security and Server Information

Network Redundancy:  Available bandwidth from multiple carriers, for multiple fiber connections. This ensures full network redundancy as well as maximum throughput speed to and from servers.

Power Supply:  We have a site-wide uninterrupted power supply, ensuring that in the unlikely event of a power failure all systems will remain powered. A generator backup solution and the installation of a dual power grid gives clients unparalleled protection against power outages.

Connection:  Multiple cables entering the building from different locations and carriers ensure that if one fiber gets cut others will be available. In fact the complete facility is designed for fault tolerance and maximum redundancy to ensure that servers stay up and connected to the Internet.

Superior Facility Telco-Grade Facility: The telephone industry discovered that when disasters occur, loss of communications has a direct correlation to increased deaths and property damage. For that reason they established a standard for their facilities called telco-grade. A telco central office is designed specifically to remain operational in the event of a disaster. Our server location provider follows stringent telco-grade standards and is located in a telco-central office facility.

Environment: We have specialized air conditioning to ensure machines don't get overheated. Our facility is also equipped with an advanced air filtration system. Raised Floors also allow better operation of the cooling system, and increased efficiency of wiring. These features, along with scheduled cleanings, avoid downtime experienced by many Service Providers.

Disasters: Our facility is completely earthquake and hurricane safe. Additionally, a nondestructive Halon fire suppression system ensures that water will not damage equipment in the event of a fire.

 

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We are redefining audio conferencing by offering consumers and small businesses
affordable alternatives to conventional conferencing.